company profile Qualitask provides our customers with precision machined parts from design, delivered on-time and at a reasonable cost. Our machine shop is configured to handle both prototype work and production machining in any quantity. Founded in 1992, Qualitask has acquired experience, as well as a solid reputation, in providing value-added machining services to various customers in the Aerospace, Semiconductor Equipment Manufacturing, Medical, and other commercial industries requiring high quality components and assemblies. Whether your product is in the development or production stage, you will find that Qualitask is most qualified and willing to meet the needs of our customers. TOP

business strategy

As an integral member of the manufacturing sector, Qualitask has developed the following principles, which provides our employees with direction in their work and serves as the backbone to achieving total customer satisfaction:

QUALITY

Quality is not an option for our customers. That is why our current customers come back to us again and again for their machining needs.

Equal attention is given to all our orders to ensure that there are zero defects in the final product and that quality is consistent throughout the production process. This is also backed by our Quality Assurance department.

PERFORMANCE We empower our employees by giving them the opportunity to be part of a successful, profitable, progressing place of business that shares in achieving a unified vision. INTEGRITY We are honest, supportive, and accountable to each other. We expect our employees to treat each other with fairness and respect, and it is only fair that we extend this philosophy to our customers as well.

EXPERIENCE

Our staff has over 40+ years in machining. We strive to build upon this experience in order to provide optimal machining services for today and tomorrow.

We recognize our past failures and successes and focus on improving an environment that both challenges and satisfies our employees.

TEAMWORK

We understand that today’s manufacturing sector demands quality and on-time services from every vendor. To meet these demands, teamwork is cardinal to our success. Because we want the final product to be above and beyond our customer’s expectations, we encourage our employees to work together by sharing their knowledge and experience in the production process.

KNOWLEDGE

Knowledge is only useful to those that understand it and how and when to use it. Our knowledge of our customer’s needs, the manufacturing process, and our partnerships with key outside vendors, helps us get your product to spec and in turnkey condition.

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customer satisfaction policy

Qualitask strives to develop long-term relationships with all of our customers, making customer satisfaction a priority. We implement the following proactive principles to ensure the greatest degree of customer satisfaction:

1. Encourage open communication with our customers
2. Never guess, ask if in doubt
3. Utilize active listening to ensure that the needs of both sides are met
4. If problems arise during the course of a project, to notify the customer immediately and discuss possible solutions/options.

Qualitask will make every effort to approach problems with a desire to communicate openly and to resolve any issue in a timely manner.

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